Privacy Policy

Introduction

This Privacy Notice explains how we handle your personal data when you use our website (https://brucebett.com/) on both desktop and mobile platforms, including any associated applications and official social media channels (collectively referred to as the “Website”).

Our priority is the security of your personal data, and we are committed to implementing strict measures to protect it. This notice details our practices regarding the collection and use of your personal data.

Who We Are

We act as the data controller, determining the methods and purposes for processing your personal data.

Contact Information:

Our email address: [email protected]

Data Protection Officer (DPO)

For further information about this Privacy Notice and personal data processing on our Website, please contact our Data Protection Officer (DPO) by email: [email protected]

How we collect your personal data

Outlined below are the types of data we collect and the collection methods. Providing personal data is not mandatory; however, certain data is essential for accessing our services, such as creating an account on the Website. Without the necessary data, some services may be unavailable.

Additionally, we are obligated to collect personal data to meet legal and regulatory requirements, including anti-money laundering, responsible gambling guidelines, and compliance with gambling license conditions. If you decline to provide legally required personal data, access to the Website may be restricted.

1. Personal data you provide directly to us

• Account Data: Your name, username, date of birth, password, email address, and mobile phone number provided during account creation.
• Verification Data: In certain cases, we may request government-issued identification documents, bank statements, tax invoices, or utility bills for identity verification and compliance with anti-money laundering (AML) regulations.
• Communication Data: We may retain any communication with us via email, chat, or phone, including recorded calls and customer support interactions, to improve our support services, enhance security, protect our business interests, and meet regulatory requirements.

2. Personal data collected during Website use

• Payment Data: We retain your deposit and withdrawal history and limited payment details, such as the last four digits of your credit card and bank issuer, while ensuring confidentiality through SSL encryption.
• Gaming Data: We maintain records of your account activities, including balances, bets, bonuses, and winnings.
• Device Data: Information on your device, including IP address, location, browser, operating system, and other usage details, is collected.
• Activity Data: We gather additional information about interactions with the Website, such as email open/click rates, link clicks, page view duration, etc.
• Marketing Data: We may collect engagement data related to our marketing campaigns, including interactions with advertisements.
• Profile Data: We may create internal notes to understand your preferences based on Website interactions.

3. Personal data from third parties

• Verification Providers: For legal compliance, we may receive verification data from third-party services.
• Payment Providers: Limited transaction information (e.g., last four card digits, currency) may be obtained from third parties.
• Marketing Providers: To understand user behavior, we may gather data from our advertising network.
• Analytical Providers: We collect data from analytical providers for audience insights and Website optimization.

4. Special Categories of personal data and criminal convictions

We may process specific personal data categories for fraud detection, anti-money laundering, legal compliance, and accessibility. Criminal conviction data may also be collected in compliance with applicable laws and only in exceptional circumstances.

5. Personal data from publicly available sources

To meet licensing and legal obligations, we may obtain personal data from publicly accessible sources, such as social media and search engines.

6. Personal data collected through cookies

Cookies and similar technologies are used to collect browser and cookie information.

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How we use your personal data

1. We process your personal data for the following purposes:

• Ensuring network and data security;
• Preventing unauthorized access and protecting electronic systems.

2. Automated decision-making and profiling

To monitor user activities and prevent illegal actions, our automated system flags suspicious Website behavior. User categorization for loyalty programs and personalized services occurs without human intervention, with human review if necessary.

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How we share your personal data

1. Sharing with group companies

Personal data may be shared with our group companies for account setup, customer support, risk management, legal compliance, marketing, and responsible gambling.

2. Sharing with service providers

We engage third-party service providers to assist with hosting, marketing, IT security, customer support, payments, KYC and fraud prevention, gaming content, analytics, and legal and compliance services. These providers may function as independent data controllers, and we have appropriate data protection agreements to safeguard your data.

3. Other data-sharing circumstances

Data may be disclosed as required by law to fulfill government requests, comply with court orders, regulatory investigations, defend legal claims, or during business transactions such as sales or acquisitions.

International transfers of personal data

Service providers may be located outside the EEA in countries with varying data protection standards. We make reasonable efforts to implement safeguards, including data processing agreements compliant with data protection legislation.